Crisis & Consultation
A psychological crisis is when an individual is threatening to harm or kill themselves or others, has experienced a recent death of a loved one, a recent traumatic event such as an assault, or is losing touch with reality. In these situations, the individual, or a concerned loved one, friend, or other member of the university should contact CAPS directly or bring the student over to CAPS during standard business hours to speak with our on-call counselor. Additionally, members of our community can express their concerns to the university's Behavioral Intervention Team, an interdepartmental working group that receives and responds to concerns about individual students and alerts that a student may be a disruption or threat to the campus community. For those that may be unsure if a student is in crisis, or how best to support students in distress, CAPS is also available for consultation.
During regular office hours, Monday-Friday 8:45 a.m.- 4:45 p.m., call 973-761-9500 or drop-in to CAPS in Mooney Hall Room 27 to speak with an on-call counselor. Do not use e-mail in an emergency situation.
Students with an urgent need to speak with a counselor may also choose to contact the SHU 24/7 Mental Health Crisis Hotline at 973-275-Help (4357). This service is available 24 hours a day/7 days a week.
After hours:
After Hours and on weekends, students experiencing a psychological emergency should
call CAPS at 973-761-9500 or the SHU 24/7 Mental Health Crisis Hotline at 973-275-Help (4357) to speak immediately with a trained mental health counselor.
If you are having serious thoughts of killing yourself or hurting someone else go to the nearest Emergency Room or call 911.
Additional hotlines available in times of crisis include:
988 Suicide and Crisis Lifeline (National Suicide Prevention Lifeline)
Call or text 988
NJ Hopeline
1-855-654-6735
The Trevor Project Suicide Prevention for LGBTQIA+ Youth
1-866-488-7386
Samaritans Confidential Hotline
1-877-870-4673 (HOPE)
Veteran's Crisis Line
1-800-273-TALK (1-800-273-8255), PRESS 1
SAMSHA's National Helpline for Substance Use Disorders
1-800-662-HELP (4357)
National Eating Disorder Association Hotline
1-800-931-2237
National Domestic Violence Hotline
1-800-799-SAFE (7233)
Sexual Assault Hotline
800-656-HOPE (4673)
National Teen Dating Abuse Helpline
1-866-331-9474
SAVE of Essex County Education
Medical accompaniment, legal resources for survivors of sexual assault
24/7 Hotline: 1-877-733-2273
Videophone for Sign Language Users in NJ
VP: 973-870-0677 (Monday-Friday, 9 a.m. - 5 p.m.)
The Deaf Hotline
VP: 855-812-1001